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Top Support
Issues |
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| 1. |
Sudoku will not work on my iPod
Nano.
Sudoku was developed to play on iPhone and
iPod Touch. It does not work on the
iPod Nano. If you downloaded the game
to play on our iPod Nano, please contact
Apple for a complete refund. You can
request a refund directly through iTunes.
Instructions are here:
http://support.apple.com/kb/HT1933.
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| 2. |
I want to download the free
game, but I don't have a credit card to make
an account.
You can make an iTunes App Store
account without a credit card.
Instructions are here:
http://support.apple.com/kb/HT2534?locale=ro_RO.
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| 3. |
The installation will not
complete.
This is a known issue with the
device software which can effects all apps. The only
way to correct the problem is to delete the
game, update your device with the iPhone 2.1
Software Update, turn the device off and
then back on, and re-install the game. You
can download the game again for FREE at any
time.
Instructions to re-install the game are
here:
http://support.apple.com/kb/HT2519?locale=ro_RO.
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| 4. |
When I launch the game, it
starts up and then shuts down. I can not
play it.
This is a known issue with the
device software which can effects all apps. The only
way to correct the problem is to delete the
game, update your device with the iPhone 2.1
Software Update, turn the device off and
then back on, and re-install the game. You
can download the game again for FREE at any
time.
Instructions to re-install the game are
here:
http://support.apple.com/kb/HT2519?locale=ro_RO.
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| 5. |
Do you have Sudoku download for
Windows compatible smart phones?
Sudoku was developed to play on iPhone and
iPod Touch only.
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If the above information is not helpful,
please contact us. We want to be sure
you are able to enjoy our game!
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