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  Top Support Issues
1. Sudoku will not work on my iPod Nano.
Sudoku was developed to play on iPhone and iPod Touch.  It does not work on the iPod Nano.  If you downloaded the game to play on our iPod Nano, please contact Apple for a complete refund.  You can request a refund directly through iTunes.  Instructions are here:  http://support.apple.com/kb/HT1933.

2. I want to download the free game, but I don't have a credit card to make an account.
You can make an iTunes App Store account without a credit card.  Instructions are here: http://support.apple.com/kb/HT2534?locale=ro_RO

3. The installation will not complete.
This is a known issue with the device software which can effects all apps.  The only way to correct the problem is to delete the game, update your device with the iPhone 2.1 Software Update, turn the device off and then back on, and re-install the game. You can download the game again for FREE at any time.
Instructions to re-install the game are here:  http://support.apple.com/kb/HT2519?locale=ro_RO.

4. When I launch the game, it starts up and then shuts down. I can not play it.
This is a known issue with the device software which can effects all apps.  The only way to correct the problem is to delete the game, update your device with the iPhone 2.1 Software Update, turn the device off and then back on, and re-install the game. You can download the game again for FREE at any time.
Instructions to re-install the game are here:  http://support.apple.com/kb/HT2519?locale=ro_RO.
 
5. Do you have Sudoku download for Windows compatible smart phones?
Sudoku was developed to play on iPhone and iPod Touch only.


  If the above information is not helpful, please contact us.  We want to be sure you are able to enjoy our game!
 
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